Online Help

View by browser
By download
By email (each email contains one land record)
By fax
By mail
By collection at counter (Please refer to Placing Orders - Information on Counter Collection Offices for addresses and service hours of the Search Offices)

Delivery methods available may vary according to the order type, nature, colouring requirement, file size and no. of pages as follows:

Order Type	Nature	Delivery Methods Available
Search Land Register	Plain copy	View by Browser (available if the estimated file size is not more than 30 MB) By Download (available if the estimated file size is not more than 30 MB) By Email (available if the estimated file size is not more than 6 MB) By Fax (available if the estimated no. of pages is not more than 50 pages)
Search Land Register	Certified copy	By Mail Counter Collection
Search Unposted Memorial Information	N/A	View by Browser (available if the estimated file size is not more than 30 MB) By Download (available if the estimated file size is not more than 30 MB) By Email (available if the estimated file size is not more than 6 MB) By Fax (available if the estimated no. of pages is not more than 50 pages)
Order Land Document (Notes 1 and 2) Memorial Conditions New Grant Government Lease Block Government Lease (BGL) - Full / Plan	Plain copy	View by Browser (available if the estimated file size per document is not more than 30 MB) By Download (available if the estimated file size per document is not more than 30 MB) By Email (available if the estimated file size per document is not more than 6 MB) By Fax (available if the estimated no. of pages per document is not more than 50 pages) (Note 3) By Mail Counter Collection
Order Land Document Memorial Conditions New Grant Government Lease Block Government Lease (BGL) - Full / Plan	Certified copy	By Mail Counter Collection

Note 1: For "View by Browser" / "By Download" / "By Email" order, the document may be delivered in multiple files depending on factors such as document section ordered, file size, no. of plans, etc.

Note 2: For "By Mail" / "Counter Collection" order, plans with size >= A3 will be reduced to A4 size if "Black & White" and "Plain" copy are selected.

Note 3: The "By Fax" option will not be available if (i) coloured plan is required; or (ii) the document contains > A4 plan.

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