If you have any questions while conducting search or placing orders for land records, please contact staff of our Help Desks for assistance.
1. Search Services Help Desk
- For enquires on the application for subscription to and use of the IRIS Online Services
2. Accounts Help Desk
- For enquires on the accounting basis
3. Technical Support Help Desk
- For enquires on the technical issues
Service Hours of Help Desk
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Service Hours of Search Services Help Desk and Accounts Help Desk
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Monday to Friday09:00 to 17:30
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Telephone:
From 21 August 2010, calls received before 09:00 and after 17:30 on Monday to Friday (except public holidays) and calls received on Saturday, Sunday and public holidays are transferred to 1823 Call Centre. -
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Service Hours of Technical Support Help Desk
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Monday to Friday08:30 to 18:30
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Saturday08:30 to 14:00
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Telephone:
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(No service on Sundays and Public Holidays)