You can use popular mobile devices to access the mobile version of IRIS Online Services. Besides, you need the following facilities:

1. Browser software and setting:

• Latest Apple iOS or Android
• Latest version of Transport Layer Security (TLS) enabled
• Support HTML5
• JavaScript and Cookies enabled

2. Image viewer app (supporting JPEG and TIFF CCITT fax 3 and CCITT fax 4 compression) for viewing document images

3. For subscribers using iAM Smart login method:

• Registered for iAM Smart account
• Mobile device bound with subscribers' iAM Smart account

For technical support, please call the Customer Service Hotline on (852) 3105 0000.