For desktop version
You can use popular operating systems and Internet browsers to access the desktop version of IRIS Online Services. Besides, you need the following facilities:
- Internet browser setting:
- Latest version of Transport Layer Security (TLS) enabled
- JavaScript and Cookies enabled
- Image viewer (supporting JPEG and TIFF CCITT fax 3 and CCITT fax 4 compression) for viewing document images
- For one-time login with iAM Smart:
- Registered for iAM Smart account
- Mobile device bound with user's iAM Smart account
For mobile version
You can use popular mobile devices to access the mobile version of IRIS Online Services. Besides, you need the following facilities:
- Browser software and setting:
- Latest Apple iOS or Android
- Latest version of Transport Layer Security (TLS) enabled
- Support HTML5
- JavaScript and Cookies enabled
- Image viewer app (supporting JPEG and TIFF CCITT fax 3 and CCITT fax 4 compression) for viewing document images
- For one-time login with iAM Smart:
- Registered for iAM Smart account
- Mobile device bound with user's iAM Smart account
For technical support, please call the Customer Service Hotline on (852) 3105 0000 (press 2>3 after selecting language).